It’s possible that if you haven’t had your SimpliSafe for very long and you’re always seeing this error message, your system was never actually functional, to begin with. There’s also an online Help Center there if you want to go a little more into the issue. They may be able to provide you with more advice or support. Inform SimpliSafe’s customer service about the issue. It’s possible that you’re dealing with a defective system or station if you’re getting the No Link to Dispatcher problem notice frequently and have to reset the base station. Get in touch with our Customer Service Department. The SimpliSafe you’re using is connected to the same network, and as a result, it may encounter problems of a similar nature. Every now and again, we’ve all seen dead zones or poor service regions where phone calls never seem to get through. Strong cellphone signals aren’t always impossible to find. Since the system will be linked to your local network rather than a remote dispatch center, this offers an option to use the Dispatch Center. While the device is capable of using cellular data, a WiFi connection is more likely to result in optimal operation. Remove any potential cellular signal obstacles and interference by moving the base station closer to the window. Bring the Base Station close to the Window Check to check whether the connection has been reestablished in the SimpliSafe app’s settings by clicking on the settings icon.Ģ.Wait a minimum of two minutes before continuing.Reinstall the screwdriver and reseal the container.Place the battery back in its place and secure the lid.Before reinstalling the battery, be sure to plug in the adaptor. Replace the battery if it’s been removed.Wait 10 to 15 seconds before continuing.As a result, no power will be supplied to the system. Remove the bottom battery of the base station and put the other one in its place.Do this by removing the battery cover, if it’s there. Remove the battery cover by prying it off with a Phillips-head screwdriver and removing the screw.
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